AGE UK Essex

AGEUK

“Age UK’s vision is for a world where everyone can love later life”

Requirement.

People may assume that a Cloud Computing Solution is only something that a small business or corporate business would look at. However the more progressive charities are using cloud computing solutions as a way to enable their workforce and keep costs down. Using Microsoft SPLA charities are able to reap the benefits that Microsoft offer in terms of reduced license costs for charities. Age UK (Essex) are an example of this and below is an overview of the solution that YourOfficeAnyWhere provided to them.

Age UK Essex employs approximately 500 staff and has 300 volunteers. Of these around 100 use desktop services which are accessed from 28 fixed sites (includes 9 home based workers). Age UK Essex have a mixture of PC’s and Chromebooks and the IT desktop strategy is to provide the majority of IT users with a Chromebook.

Solution.

YourOfficeAnyWhere were asked to provide a solution for Age UK Essex to allow the use of Chromebooks with a hosted desktop solution to run Microsoft Office in the cloud. Although connectivity using Chrome books had not been tried before, YourOfficeAnyWhere were confident in the flexibility of the platform and that the platform was designed to allow connectivity from any device that would allow RDP connectivity. YourOfficeAnyWhere successfully tested and provided an analysis of the various Google Chrome RDP clients suitable for connection to the YourOfficeAnyWhere solution in their demo environment, prior to AGE UK Essex committing to the solution.

YourOfficeAnyWhere also provided a solution where they could declare all the users on the platform who needed to run the various office applications but limit this to a concurrency solution to reduce the overall monthly cost – the concurrency solution allows Age UK Essex to change the number of users allowed on the system as workloads change whilst maintaining a cost effective solution. YourOfficeAnyWhere proactively notify the IT staff at Age UK Essex automatically should they get close to the limit of connections allowed (before completely stopping access to a user because the limit has been reached) so they can take a decision as to whether they should increase this temporarily for the month.

For printing we worked with Age UK Essex and successfully trialled and implemented a printing solution using Google Cloud Print with local print servers to allow the Chromebooks to print from the remote cloud server to each local Age UK office. This has been rolled out internally as well and Google Cloud Print allows for local printing on the Chromebooks as well as printing from the YourOfficeAnyWhere platform.

Customer Feedback

Robert Stanford IS Manager at Age UK Essex provided the following feedback on the solution YourOfficeAnywhere (Cardium Outsourcing Ltd) provided to them.

“Cardium was the only organisation I approached that immediately understood Age UK Essex’s zero desktop support strategy. They fully understood the concept of using Chromebooks and other devices (including Windows) to deliver a managed Windows 7 desktop environment to support legacy dependencies that fully integrated with our Google Apps deployment. Cardium then went on to work with me to produce a detailed technology specification to a tight budget. I was impressed with Cardiums “can do” attitude, extensive knowledge and willingness to prototype solutions at low risk to Age UK Essex. Cardium have continued to deliver excellent customer service which is cost effective and responsive.”

Robert Stanford
IS Manager
Age UK Essex

Comments are closed.