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Using the Remote Desktop Web Client on a Hosted Desktop

Video Transcription

Hello. In this video I’m going to show you the new Microsoft Remote Desktop web client. This is an exciting new method of connecting your application – running on the host of their own desktop service – and take advantage of the functionality available in modern HTML5 web browsers such as Chrome. It’s not available for phones or tablets yet so there are other method to connect with that. We’ll start by firing up a web browser and it put in a URL from my favourites bar and this connects us to the remote desktop client portal.The user credentials we saved last time we went in and while connected you’ll see the icons for applications published to this user. In a large environment you may have some users who just use Word, Excel and Outlook and others use their account just for Access. So ,when those users log on they only see the applications you want them to see.

So we’ll start by launching Sage. When you first go it’ll ask your permission before allowing the remote desktop server to access local resources such as your clipboard, or your printers. But there’s one thing that’s missing here which is local drive. When you connect using other methods, such as Remote Apps or an RDP file, then you can connect to the C:\ Drive of your PC or other drives that you have connected to your PC so you can copy documents between the two. I’m not sure if this is something Microsoft are going to introduce later on, or it may be by design and it doesn’t really know what type of device you’re connected from or what pass system is chosen by users. The first application takes a few seconds after you log on to the remote computer, other applications will launch instantly. So, here the full desktop version of Sage50 Accounts running in a browser giving you and your colleagues the security to run Sage from anywhere you have an internet connection. Let’s try something out like Excel.

Here is Microsoft Excel running in a browser and it’s very important to emphasise that this is the full-fat desktop version of Excel it’s not a light cut-down version like Excel online like you get with Office 365, this is the full desktop version So if you’ve got customizations or add-ins or anything like that, they will work exactly as intended. It’s just the same as if it was running on your desktop. Using something else such as Word, we could demonstrate using the clipboard so you can copy text between applications on a remote desktop but not files or anything. You can also copy and paste from applications on the remote desktop to your PC. Now here we could paste the same text into notepad, and then you can also copy text from the local notepad back into the remote Excel. A quick note about saving files, there are a couple of areas to save files on the remote desktop – either in an individual’s Documents folder or you can have a shared network drive. The shared drive can have all the normal windows security plans as you’d expect on any file server. So, quick note about the navigation bar, you can remove the browser window itself by going to a fullscreen and you can also hide the navigation bar by unpinning it from the top. To get it back, either press escape or we show the menu bar and click the arrow again.

One really important advantage of remote desktop is how it behaves on an intermittent internet connection – I’ll demonstrate this using an Access database. So, let’s assume you’re working on the train you’re completing an order for the important clients you met and you go through a tunnel and lose your internet connection. I can show this by disabling my network adapter, effectively I’ll go through the tunnel. Remote application will realize something’s wrong and try and reconnect and they’ll keep doing this. Or let’s assume it’s a really long tunnel and I’ll just cancel it and have it disconnect on me. So, once back in daylight, we’ve got the internet back working, and I click back on my active application and it goes back through the connection practice, re-logging onto the server and making sure that you are the same person and re-authenticate. Now, all the time we’ve been in the tunnel the remote desktop just sits down and waits for us. So, here’s all my applications, just as I left them, and I confirm my order and save it before I get to the next tunnel.

So, that’s the remote desktop web client, please do check out some of our other videos on our channel for other connection methods to see how they may work out for your business. Of course if you’d like more information maybe you want a one-to-one demo or a takeaway demo account, please get in touch using these details here or via our website. Thanks very much for watching.

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